Legal
Privacy Policy
Who we are
LuxeLine Home (“LuxeLine,” “we,” “us”) is a custom window-treatment business serving Orange County, California. You can reach us at hello@luxelineinteriors.com or (949) 407-9114.
What we collect
We collect information you give us directly and a small amount the site collects automatically.
- Information you provide.When you fill out a consultation request, service request, or contact form, we collect what you submit (name, email, phone, ZIP, address if you choose to share it, what you’re asking about) plus the page you submitted from.
- Information collected automatically. If you consent to analytics, our analytics provider (Google Analytics 4) sets cookies that record how you arrived at the site, which pages you viewed, and rough geographic region. See our Cookie Policy for the specific cookies.
- Server logs. Our hosting provider (Vercel) keeps standard request logs (IP address, timestamp, user-agent) for security and debugging. These are retained for a short rolling window.
How we use it
- To respond to your inquiry and schedule a consultation or service visit.
- To prepare quotes, fulfill orders, and follow up after an installation.
- To understand which parts of our site help potential customers and which don’t.
- To detect and prevent abuse of our forms and infrastructure.
- To comply with legal obligations.
We do not sell your information. We do not share your contact details with advertisers or unrelated third parties.
Who we share it with
We share information only with processors that help us run the business:
- Google Analytics 4 — analytics aggregation. Subject to consent.
- Resend — sends our outbound emails (quotes, consultation confirmations, service updates).
- Vercel — hosts the website and serves requests.
We may disclose information when required by law, court order, or to protect the rights, safety, or property of LuxeLine or others.
How long we keep it
Inquiries that don’t convert into a project: 24 months, then deleted. Customer records (installs, service history): retained for the life of the customer relationship plus a reasonable post-relationship window for warranty and tax purposes. Analytics data: per the analytics provider’s default retention (typically 14 months).
Your rights under California law (CCPA / CPRA)
If you are a California resident you have the right to:
- Know what personal information we collect about you and how we use it.
- Access a copy of the personal information we hold.
- Delete personal information we hold, subject to legal exceptions.
- Correct inaccurate information.
- Opt out of sale or sharing of personal information. See Your Privacy Choices.
- Non-discrimination— we won’t charge you more or give worse service for exercising your rights.
To exercise any of these rights, email hello@luxelineinteriors.com with the request and how we can verify your identity (we’ll ask for enough information to confirm you are who you say you are).
Cookies
See our Cookie Policy for every cookie this site sets, what it does, how long it lasts, and how to change your choices.
Children
LuxeLine is not directed at children. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us information, contact us and we’ll delete it.
Changes to this policy
If we change this policy meaningfully we’ll update the “Last updated” date above and, where the change affects how we use information you’ve already given us, notify you directly. The cookie banner will re-prompt after material changes so you can re-confirm your choices.
Contact
Questions about this policy or about how we use your information: hello@luxelineinteriors.com or (949) 407-9114.